In a département as active and well-structured as Hauts-de-Seine, coordinating clubs, coaches, referees, volunteers and permanent staff is a daily challenge. To modernise its internal communication and strengthen collaboration across the territory, the 92 Committee chose Whaller to create C’Tennis, a private and sovereign digital platform dedicated to the local tennis ecosystem.
Meet Olivier de Villeneuve, President of the Hauts-de-Seine Tennis Committee.
1. Could you introduce yourself and describe C’Tennis in a few words?
Hello, my name is Olivier de Villeneuve. I was president of a tennis club for 7 years. I have been President of the Hauts-de-Seine Tennis Committee for 5 years. I also hold mandates as Chair of the Procurement Committee at the French Tennis Federation and I am a member of the Federal Committee. C’Tennis is our collaborative platform. It is a Whaller technology combined with our ERP. Why C’Tennis? It stands for Club, Collaboration and Community. It is a collaborative tool that enables us to manage all our internal organisation, communication and collaboration between clubs and within clubs, as well as collaboration from clubs to players.
2. How did you discover Whaller, and why did you choose the platform?
In the 2010s, we began questioning digital challenges. This strategic reflection was led by Dominique Agis-Garin, then President of the Hauts-de-Seine Committee, and Emmanuel Gâau, who was the Director General. During this process, they met Alain Loret, a university lecturer specialising in sport and digital issues, who introduced them to Thomas Fauré. We chose Whaller for its data confidentiality, the quality of its sealed private spheres, and also because of the personality of its founder, Thomas Fauré, which won us over.
3. What triggered the C’Tennis project?
Before C’Tennis, we did not have a collaborative tool capable of addressing all the actors in our very diverse ecosystem. We have elected officials, many permanent staff in clubs, coaches, referees, and the clubs themselves were not interconnected. C’Tennis was our desire to create a single portal for the entire ecosystem of the Hauts-de-Seine territory and its various actors. We experienced a very strong acceleration in the deployment of C’Tennis during the Covid period.
4. What concrete changes have you observed?
Whaller is a tool that enables accelerated information sharing. It is also a collaborative tool for setting up working groups. And it is a tool that allows us to decentralise the committee. Previously, information had to be pushed down from the committee to all clubs, and now there are many cross-functional exchanges depending on the communities created within the spheres.
5. Have you observed measurable results?
We currently have 16,500 accounts created on C’Tennis. Over the last 7 days, we recorded 1,471 posts, 1,035 clicks on the file box, and 4,138 sphere visits.
6. What features are the most useful?
So the first feature we use is the creation of spheres, which is extremely easy, functional and flexible. This allows people working across different clubs to have a common meeting place. It also allows us to create video meetings. The third highly used feature is the document management system, which enables shared documents to be edited by different people and then made available to the whole community.
7. A concrete example of successful use?
We have set up two experiments within C’Tennis that I can share. We have a toolbox in which all the useful documents for our clubs are listed according to topic. This allowed us to accelerate information dissemination. On a more sporting note, we have also created “Les Potes C’Top”, a collection of training videos for the teaching community, which we obviously could not have done without this tool.
8. What challenges lie ahead?
The first challenge we face is the need for accelerated transformation within our organisations to address several shocks we have identified. The demographic shock, the digital shock, the environmental shock and the economic and financial shock. Our second challenge is governance management. We are seeking maximum efficiency in managing all the clubs in the Hauts-de-Seine territory, both with all the elected officials and the permanent staff working in each organisation.
9. Your message to other committees?
The best argument for adopting C’Tennis is that it is a remarkable tool for scaling up and enabling organisational transformation and for accelerating this transformation.
Join us: to learn more about how Whaller can transform your organisation’s digital collaboration, visit our website or contact us directly. Let’s build the future of digital workplaces together!
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